Privacy Policy

🔍 What We Collect

Your name, contact details, and address (when you get in touch or make a booking)

Device information and files (for repair or data recovery)

Payment details (for purchases or services)

💡 Why We Collect It

To provide repairs, sales, or data recovery services

To communicate updates or support

To fulfil legal, tax, and warranty obligations

🔐 How We Keep It Safe

Your data is stored securely and only accessed by authorised team members

We never sell or share your data

Recovered data is deleted within 7 days after completion

🍪 Cookies & Website Use

We may use basic cookies for analytics and improving user experience. You can manage these through your browser settings.

✅ Your Rights

You have the right to:

Request access or deletion of your data

Correct or update your info

Withdraw consent

Complain to the ICO if needed

📦 Data Retention

Repair job details: kept for up to 12 months

Sales records: stored for up to 6 years (for accounting)

Data recovery files: deleted within 7 days

📩 Get in Touch

Have questions or requests about your data?

Email: email@hitchesitsolutions.co.uk
Phone: 01933 677770